RETURNS & REFUND POLICY

Choosing the right accessory should feel rewarding, but we understand that expectations can sometimes differ upon delivery. At Trendadict, operated by Arinventive Innovations Private Limited, our return and refund process is designed to be clear, supportive, and easy to follow, so you can shop with confidence and peace of mind.

In this policy, “we,” “us,” and “our” refer to Arinventive Innovations Private Limited. References to “you,” “your,” or “user” apply to customers purchasing through Trendadict. By placing an order, you agree to the return and refund terms outlined below.

If an item doesn’t feel like the right match, our process ensures you’re guided through the next steps smoothly.

Eligibility for Returns

To maintain fairness and quality, certain conditions apply to returned items. Accessories must be unused, unwashed, and returned in the same condition in which they were received, including original tags, labels, and packaging.

Items showing signs of wear, alteration, or handling beyond inspection are not eligible. Return requests must be raised within 48 hours of delivery by contacting our support team. Requests that fall outside these conditions cannot be approved.

How to Initiate a Return

We’ve structured the return process to remain simple and straightforward, ensuring clarity at every step.

Step 1: Initiate a Request

Begin by emailing your return request to Arinventiveinnovationspvtltd@gmail.com, including your Order ID and the reason for return. This allows us to review and process your request efficiently.

Step 2: Share Supporting Photos

If the item received is damaged, defective, or incorrect, please include clear images showing the issue. Visual details help us assess the situation accurately and avoid delays.

Step 3: Follow the Return Instructions

Once your request is approved, you’ll receive instructions outlining the return process. Adhering to these steps ensures your return is handled without complications.

Returns that do not follow the provided instructions may not be accepted.

Refund Process and Timeline

After the returned item reaches us, it undergoes a quality check to confirm it meets the return criteria. You will be informed whether the return has been approved or declined.

For approved returns, refunds are issued to the original payment method within 5–7 business days. A confirmation email is sent once the refund is processed, keeping you informed throughout.

Partial Refund Guidelines

In certain cases, returned items may not fully meet return requirements. This may include missing packaging or minor condition issues. When applicable, a partial refund may be offered at our discretion. This approach allows us to remain fair while maintaining product standards.

Damaged, Defective, or Wrong Product?

If you receive an item that is damaged, defective, or different from what you ordered, we recommend contacting us within 48 hours of delivery.

Please include clear photos or videos highlighting the issue. Our team will review the details promptly and arrange an appropriate replacement or refund to resolve the matter efficiently.

Need Assistance?

We’re always here to support you. If you have questions or need clarity regarding returns or refunds, our team is ready to help. For assistance, contact us at Arinventiveinnovationspvtltd@gmail.com, and we’ll ensure your concerns are addressed with care and attention.